Scalable IT Solutions to Empower E-Commerce Success

Terns delivers tailored IT solutions to optimise operations, enhance customer experiences, and foster sustainable growth in e-commerce. By modernising platforms, automating workflows, and implementing advanced monitoring structures, we enable businesses to excel in an ever-evolving and competitive market.

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Why Choose Terns for E-Commerce Solutions?

Proven Expertise

  • Years of experience working with leading e-commerce companies to deliver cutting-edge solutions.
  • Successful projects ranging from application development and process modernisation to consolidated support frameworks.
  • Deep expertise in tackling challenges in logistics, customer engagement, and supply chain workflows.

Specialised Workforce

  • Teams skilled in software engineering, platform modernisation, back-end development, and business process automation.
  • Expertise in cutting-edge technologies like Java, Spring, and ASP.NET MVC, tailored to the specific needs of e-commerce platforms.
  • Dedicated experts focused on seamless collaboration, on-time delivery, and scalable solutions.

Impactful Solutions

  • Developed scalable applications that optimise operations and elevate customer satisfaction.
  • Implemented robust IT service management systems to unify fragmented support operations and enhance performance.
  • Improved process efficiency and scalability through automation and streamlined workflows.

Tailored Solutions for the E-Commerce Industry

Digital Transformation & Engineering

Terns delivers advanced engineering solutions to accelerate innovation and efficiency in e-commerce.

  • Application Development: Build and modernise applications to handle high transaction volumes, integrate advanced logistics workflows, and enable seamless customer experiences.
  • Portal Development: Create platforms that centralise inventory, logistics, and supply chain operations for seamless workflows.
  • System Integrations: Enable seamless integration with platforms like SAP, e-commerce systems, and other third-party tools to enhance productivity.
  • Customisation for Growth: Customise solutions to meet evolving business needs, ensuring scalability and operational efficiency.

Technology Consulting

Drive e-commerce success with Tern’s strategic insights.

  • Digital Strategy: Align e-commerce capabilities with the latest technologies to enhance user experience and operational efficiency.
  • Technology Roadmaps: Design scalable roadmaps to meet future business goals, including omnichannel expansion and process optimisation.
  • Agile Project Delivery: Deliver solutions using Agile methodologies to ensure timely implementation and adaptability.

Enterprise Service Management

Streamline e-commerce IT operations with Tern’s expertise.

  • Monitoring & Support: Implement real-time monitoring and end-to-end support structures for improved service reliability.
  • Automation: Automate repetitive tasks like logistics management, order processing, and internal reporting to boost efficiency and lower costs.
  • Service Management Systems: Develop ITSM tools for incident, change, and problem management to ensure seamless e-commerce operations.
  • End-User Support: Provide round-the-clock IT support to resolve issues and improve productivity.

E-Commerce Domain Expertise

Combining deep e-commerce expertise with advanced technical capabilities, Terns delivers tailored solutions, including:

  • Integrated Logistics Systems

    Design platforms that optimise order processing, basket management, and supply chain workflows.

  • Centralised Process Portals

    Create single-platform solutions for managing internal processes, from logistics to supplier decisions.

  • Service Monitoring

    Establish unified systems to track performance and ensure reliable e-commerce operations.

  • Customer Engagement Platforms

    Build systems to enhance customer experiences, from streamlined checkout to personalisation tools.

  • End-to-End Process Management

    Automate workflows for order processing, returns management, and inventory tracking to increase efficiency.

  • Scalable IT Architectures

    Develop scalable systems to support high transaction volumes and omnichannel growth.